Privacy Policy

Privacy Policy

Introduction

Welcome to https://lunch-cruise-dubai.terratrek.net! We are committed to protecting your privacy and ensuring that your personal data is handled with utmost care. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information from our website visitors, users, and subscribers, in alignment with various international privacy laws.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our official website at https://lunch-cruise-dubai.terratrek.net
  • Any mobile applications or software provided by us
  • Online services and products offered through our platform
  • Interactions via email, phone, text messages, and social media platforms

Please note that this policy does not extend to third-party websites, apps, or services linked from our site. These entities have their own privacy policies, and we encourage you to review them before using any such services.

Processing Activities

This Privacy Policy outlines the ways in which we process personal data when:

  1. You use our applications, sign up for accounts, or access our services as an authorized user.
  2. You visit our website, including viewing pages, downloading content, and interacting with interactive features.
  3. We communicate with you through newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data to enhance your experience and provide tailored services. These include:

  • Account Information: This includes user IDs, usernames, passwords, and account settings.
  • Payment Information: Details related to your payment methods, such as credit/debit card numbers, expiration dates, and security codes.
  • Financial Information: Transaction history, booking details, and financial records associated with our services.
  • Purchase Information: Products or services bought from us, including quantities and purchase dates.
  • Mobile Device Identifiers: Unique device IDs, mobile phone numbers, and IP addresses for device recognition.
  • Location Data: GPS coordinates and location services data to provide location-based services.
  • Feedback and Reviews: Comments, reviews, and ratings you submit to us, along with your user profile information.
  • Social Media Information: Details from social media platforms when you interact with our content or share it.
  • Product Information: Any data you provide about the products you’re interested in or have purchased.

We collect this data through various means: direct input by users, automated tracking technologies (like cookies), and third-party partners who assist us in providing services.

Cookies

We use cookies to improve your experience on our website and gather analytics. Cookies are small text files stored on your device that serve multiple purposes:

  • Strictly Necessary: These ensure basic functions of our website, like login sessions and language preferences.
  • Preference: Cookies remember your settings and customize content based on your choices.
  • Analytics: They help us analyze traffic patterns, track user behavior, and improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose for which it was collected, plus an additional period to comply with legal obligations. Once the retention period expires or when the purpose is achieved, we securely delete or anonymize the data.

Security Measures

The security of your personal data is a top priority. We employ robust organizational and technical safeguards to protect information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption for secure data transmission and storage.
  • Secure third-party processing partners who adhere to strict privacy standards.
  • Regular security audits and updates to ensure continuous protection.

Children’s Privacy

We do not intentionally collect personal information from children under the age of 18. If we learn that a child has provided us with such data, we take steps to delete it and discontinue any services offered to them.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to correct inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data.
  • Restriction: Limiting the use or processing of your personal data under certain circumstances.
  • Portability: Receiving a copy of your personal data in a structured, commonly used format.
  • Objection: Objecting to the processing of your data for specific purposes.
  • Non-Discrimination: The right to be free from unfair treatment due to exercising your data protection rights.

To exercise these rights or make data-related inquiries, please contact our Data Protection Officer using the information provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be effective immediately upon posting on our website, and we encourage you to review it periodically for changes.

Contact Information

For any questions regarding privacy, data protection, or to exercise your rights, please contact us: